Follow your parcel from dispatch to your door.
Track your delivery
Enter your order number and email address, or your tracking number, on our secure tracking page.
You can also use the tracking link in your dispatch confirmation email.
Waiting for a tracking update?
Your tracking details are sent once your order has been dispatched. If you have only just received the email, allow time for the carrier to record its first scan.
Orders are usually processed within 1–3 working days. Estimated total delivery time is 8–15 working days from placing your order.
We are here to help
If your tracking has not changed for more than three working days, contact contact@avera-care.store with your order number and we will help you check its progress.
Customer service: Monday to Friday, 9am–5pm UK time.